Privacy Policy
06/05/2025
At FaeClean, we are committed to protecting your privacy. This policy explains how we collect, use, and share your information when you visit our website or use our cleaning services. It also outlines your rights under the California Consumer Privacy Act (CCPA).
Information We Collect
When you book a service, fill out a contact form, or communicate with us, we may collect personal information such as your name, email address, phone number, service address, and payment details. We may also collect data about how you use our website, including pages you visit and how long you stay, using cookies or analytics tools.
How We Use Your Information
We use your information to schedule and confirm services, communicate with you about your appointment, send invoices, respond to your inquiries, and improve our website and customer experience. If you opt in, we may also send occasional updates or promotions.
Your Rights Under the CCPA
If you are a California resident, you have the right to request details about the personal information we collect about you, request that we delete it, and opt out of any sale of your information (though we do not sell personal information). You can make these requests by contacting us directly using the information below.
We will never discriminate against you for exercising your privacy rights.
Sharing and Third Parties
We do not sell your information. We only share your data with trusted providers who help us run our business, like payment processors or scheduling platforms. These providers are required to keep your data secure and use it only for the services they provide to us.
Cookies and Tracking
Our website may use cookies or analytics tools to understand how visitors interact with the site and to improve functionality. You can manage cookie preferences in your browser settings.
Security
We take reasonable steps to protect your personal information, but no website or online system is completely secure. Please use this site at your own discretion.
Changes to This Policy
This policy may be updated from time to time. If we make significant changes, we will update the effective date at the top of the page. Your continued use of our site and services means you accept those changes.
Contact Us
If you have questions about this policy or want to make a privacy request under California law, please contact us at:
Email: MelanieFaeClean@gmail.com
Website: Faeclean.com